Welcome to RMA Service Centre
If you are having issues with your product or require face-to-face support, you can book an appointment for RMA with our friendly and experienced team.
- To reduce waiting time, it is highly encouraged to schedule an appointment for RMA via our RMA portal before heading down to our service centre.
- The duration needed for RMA is subjective on a case-to-case basis.
- Do not bring your whole computer system, to avoid incurring extra charges.
Steps to Submit RMA Request
Step 1: Visit RMA Portal
Visit our RMA portal at https://warranty.tech-dynamic.com. Next, register an account with us via social logins (Facbeook, Google) or by email.
![](https://econnect.sgp1.digitaloceanspaces.com/td/rma-step-1.png)
Step 2: Proceed to Submit New RMA Request
Click on the "Submit New RMA Request" button to begin
![](https://econnect.sgp1.digitaloceanspaces.com/td/rma-step-2.png)
Step 3: Complete the RMA Form
Enter your contact details followed by the product details, the issue faced, and the serial number of the product. Once complete, click on “save” to submit.
![](https://econnect.sgp1.digitaloceanspaces.com/td/rma-step-3.png)
Steps to Submit RMA Request
Step 4: Schedule A RMA Appointment With Us
You will receive an RMA case number and a calendar will appear to schedule an appointment with us. We encourage you to make an appointment to experience shorter waiting at our service centre.
![](https://econnect.sgp1.digitaloceanspaces.com/td/rma-step-4.png)
Step 5: Await Appointment Confirmation
Once the appointment is accepted, you will receive a confirmation email. Please bring down your RMA item on the day of your appointment.
![](https://econnect.sgp1.digitaloceanspaces.com/td/rma-step-5.png)